TERMS & CONDITIONS

Safety & Allergies - Must Read

• We understand that eyelash extensions is not for everyone, if you had a prior reaction to eyelash extensions, we will not be able to service you. We cannot put you at risk by hoping that your eyes will not react to our products.

• If you had not had extensions, tint or lash lift before, you can always request a patch test and wait 3 days to see if you have a reaction. We would be more than happy to do this for you to ensure that you are a good candidate for our services.

• please let us know of any known sensitivities / alleriges. if you have these allergies: acrylate products including acrylic nails, latex, cyanoacrylate, then lash lift/lash extensions CANNOT be applied.

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Hygiene

• Please wash your eyelashes daily to avoid build up.

• If you have an eye or eyelid infection please refrain from getting any lash services until your eyes are fully healed.

• Do not get lash extensions if you have these lash conditions,blepharitis and ocular rosacea.

Work Guarantee

If you experience any issues or are unhappy with your lashes, please contact us within three days of your appointment and we will try our best to rectify the issue.

Regarding your $50 initial Deposit to complete your booking

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Late Policy

• If you are running late please contact us in advance so we can make arrangements. If you are late, we will only be able to work in the amount of time allotted to your appointment, as we want to be timely for our next client.

• If you are late by more than 20 minutes, then a fee of $50 will be charged and a new appointment will be scheduled.

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Cancellations

Please cancel 24 hours before your appointment to avoid a last minute cancellation fee of $50.

Payment

Cash or Credit Card or Debit Payments Accepted.

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Refunds

There are no refunds on any services or products.

Any other questions? Please feel free to send us a note.